Help centre
How can we help?
Short, honest answers about what CRD does today. Anything that is not live yet is marked as coming soon.
Getting started
What CRD is, your first cutout, formats and limits.
- What is Cut Remove Done?A background remover that runs in your browser, for free, without uploading your photos.
- Make your first cutoutDrop, wait a moment, download. Here is what each step does.
- Supported formats and size limitsJPG, PNG and WebP in, up to 22 MB. PNG, JPG and WebP out, up to 25 megapixels.
- Do I need an account?No. The browser editor works without one.
Editor
Brushes, backgrounds, shadows, exports and shortcuts.
- Fix edges with erase and restorePaint away leftovers or bring back parts the AI removed.
- Backgrounds, shadows and textPut your subject on a colour or a photo, add a soft shadow, or place text behind it.
- Export formats and the alpha maskPNG, JPG, WebP, copy to clipboard, or a black and white mask.
- Keyboard shortcutsEvery shortcut the editor understands.
Batch
Many images at once, with one ZIP at the end.
API
The remove.bg compatible API we are building.
Billing and credits
Plans, credits, packs, VAT and cancelling.
- Plans at a glanceFree, Pro, Team, credit packs and Enterprise.
- How credits workOne credit per cloud or API image. Paid credits never expire.
- Credit packsBuy credits once, without a subscription.
- VAT and currencyEuro in the EU, US dollars elsewhere.
- Cancelling and refundsComing soonHow cancelling will work, and where the refund policy will live.
Privacy
Where your images go, and where they do not.
Troubleshooting
Devices, browsers, slow loads and rough edges.
Still stuck?
Tell us what you were trying to do and what happened. The contact page explains the best way to reach us right now.